Fiat Parts Web Store collects information from our users at several different points on our website. Fiat Parts Web Store is the sole owner of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and marketing partners contracted to do business on our behalf.
Fiat Parts Web Store uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services. See below for definitions of each of these methods.
Errors and Omissions
Fiat Parts Web Store and its companies accept no responsibility for any errors and omissions within any information on our website and reserves the right to make corrections to information contained on our web site, including, but not limited to pricing errors, availability and vehicle data. All information contained within this website is technologically data driven and occasionally errors occur due to data interpretation through servers and code readers. We make every effort to safe guard against this and apologize for any errors. Our manufacturer periodically provide national and local campaign special offers. These offers may be presented at our website.
Pricing may slightly vary (plus or minus) depending on market and campaign areas. Please always confirm current offers and prices with the Retailer, in this case, Fiat Parts Web Store, if you are shopping at our website.
Anonymous Information - Cookies and Log Files
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site.
Fiat Parts Web Store also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:
- The Internet domain from which you access this site.
- Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).
- The type of browser and operating system you use.
- The date and time you visited this site.
- The pages you viewed on this site.
- The address of the website from which you linked.
Fiat Parts Web Store uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.
Volunteering Personal Information
Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an e-mail to sales@FiatPartsWebstore.com, calling, or by sending regular mail (see contact information below).
If a users personal information changes, we will endeavor to provide a way to correct or update that users personal data provided to us. This can be done by e-mailing sales@FiatPartsWebstore.com or by contacting Fiat Parts Web Store as outlined below.
Fiat Parts Web Store takes all reasonable precautions to protect our users information, both while the information is being transmitted and after it is received by us.
If this website is hosted on a Secure Server, when our credit pre-approval asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with SSL 128-bit encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open.
Furthermore, once the information has been received by us, we use security procedures and policies that commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our website, you can send an e-mail to sales@FiatPartsWebstore.com.
Notification of Changes
Fiat Parts Web Store may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Fiat Parts Web Store. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.
We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Fiat Parts Web Store will notify the effected user by e-mail that such disclosure will or has occurred.
We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Fiat Parts Web Store and/or this website.
Fiat Parts Web Store does not knowingly allow anyone under the age of 13 to participate in any services offered on our website which requires the submission of user information. If we learn that a user is under 13 and has submitted user information to us, we will delete that information as promptly as possible.
Please read our return policy below before returning.
Non US Models
We cannot look up parts for vehicles not made for the US market and/or cannot verify parts applications on said vehicle.
To return an item to us please send it back to:
Fiat Parts Web Store
1140 Garfield St.
Oak Park, Il 60304
No returns will be accepted without a copy of the invoice. The Invoice number must be written on the outside of the package you are returning. Thank you!
There is no freight refund and returns may be subject to restocking fees, so please help us verify correct part numbers and colors by supplying the VIN info when placing orders online.
All returns: Must be in original packaging, complete, uninstalled and in resalable condition.
Old parts: Parts returned for core deposit refund must be assembled and in original packaging and all fluids completely drained out of cores, diagnostic sheets filled out, returned in original Fiat box..
Electrical Items: NO RETURN OR REFUND ON ELECTRICAL ITEMS. The parts industry as a whole does not accept returns on electrical items due to the fact that they cannot be tested when returned.
If you installed the part or just plugged it in, the smallest of spark can render an electrical item defect. In the interest of our future customers we do not accept electrical items back unless they are in a sealed package. We will however, review any part that is returned to us if you have obtained an RAN and render a judgment as to whether credit can be given.
Our Error: Items that need to be returned due to catalog error or where you provided VIN # but received the wrong part. Please contact us and we will email you a UPS call tag. Returns are subject to review and providing us VIN # does not imply we are responsible. Example; if you ordered a left and meant a right we are not responsible for return shipping charges.
Ordered in Error: If you don’t like the item you received you can return it but please keep in mind: return shipping charges are your responsibility and some items cannot be returned. Please call us in advanced before making the decision to return the item.
Cannot Return: Pre-coded locks, any painted parts, touch up paint, chemicals, pre-cut keys, all electrical items, Items labeled special order, some items for early model Fiat’s such as 1989 and down. Air bags and seat belts.
There is a 15% restocking fee on ALL returns. Shipping costs will not be refunded.
NO RETURNS on all International orders
- Shipping charges are based on a percentage of the sale price, with a min. shipping fee of $9.99.
- Because of the various weights and sizes of our items, the shipping charges calculated by our system may differ from the actual shipping cost.
- You will be provided with a tracking number for each package. Please note that time in transit for your shipment does not include order processing time. There is no transit or processing on weekends and holidays.
- For security reasons we do not ship to PO boxes or FPO’s.
- Airbags, Seatbelts, Paint, and some Fuel Pumps are classified as HAZMAT and the charges for Hazmat items are charged to order. NOTE: Item noted as hazmat are NON-RETURNABLE. So ask questions before you order.
- International shipping is available for an additional charge. A shipping charge will be calculated once the item is packaged and weighed. You will receive notification as to the actual shipping charge.